Help and contact

Something not working, or have a question? Email us at hallo@romeogiorgio.com. We usually reply within two working days.

Restoring a purchase

Open the app, tap Parents, answer the parent question and choose "Restore purchases".

Getting a refund

Refunds are handled by Apple: reportaproblem.apple.com.

Frequently asked questions

What age is the app for?

For children aged 4 to 6 (reception and year 1). Your child doesn’t need to read yet: Romeo says everything out loud.

Does it work on iPhone?

For now, only on iPad. That way the games are big enough for little fingers.

Can I use the app for more than one child?

Yes. With Family Sharing, your whole family uses one subscription, on every iPad.

How do I cancel?

Through the App Store: Settings › your name › Subscriptions. You keep everything until the end of the paid period.

Is the app safe?

There are no ads, no chat and no account. We don’t collect any data. Purchases and outside links sit behind a question for parents.

Does it work offline?

Yes. All games and voices are on the iPad, so it works in the car or on holiday too.

Which languages are available?

Dutch, English, German and French. In English, Romeo teaches English sounds and letters, plus first Dutch words. Choose the language in the app, behind the parent question.